Join Sentomus
Sentomus is free for all museums. Optional paid plans give you more respondents, a longer survey window and more in-depth reporting.
Join Sentomus
Participation fees per year
| Museum size (FTE) | Member | Pro | Ambassador |
|---|---|---|---|
| Less than 5 FTE | Free | ||
| 5 to 19 FTE | Free | ||
| 20 to 49 FTE | Free | ||
| 50 to 75 FTE | Free | ||
| More than 75 FTE | Free |
Prices per year excl. VAT, based on museum staff size (FTE). Groups receive reduced fees.
| Feature | Member Free | Pro | Ambassador Premium |
|---|---|---|---|
| Full personalised visitor survey | ✓ | ✓ | ✓ |
| Live, dynamic dashboard | ✓ | ✓ | ✓ |
| Multilingual (up to 6 languages) | ✓ | ✓ | ✓ |
| Personalised communication materials | ✓ | ✓ | ✓ |
| European benchmarking report + webinar | ✓ | ✓ | ✓ |
| Survey respondents | Up to 100 | Unlimited | Unlimited |
| Survey availability | 6 months | 12 months | 12 months |
| Extra help desk support | — | ✓ | ✓ |
| Trend measurement over time | — | ✓ | ✓ |
| Group participation + group report | — | ✓ | ✓ |
| Individual museum research report | — | — | ✓ |
| Benchmarking with peer museums | — | — | ✓ |
| Executive summary for the board | — | — | ✓ |
| Access to raw visitor data | — | — | ✓ |
| Short thematic surveys Coming in 2026 | — | ✓ | ✓ |
| Surveys for temporary exhibitions or events Coming in 2026 | — | ✓ | ✓ |
| Dynamic audio interviews Coming in 2026 | — | ✓ | ✓ |